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Sales teams track their personal quota, their team quote, forecast gaps, and likely deals in their pipeline in a dashboard.

阎良区:强化三项措施 推进扶贫领域信访举报工作

百度 如何充分发挥调查研究对谋划工作、科学决策的辅助作用,习近平同志在《之江新语》中有精到论述,“各级领导干部在调查研究工作中,一定要保持求真务实的作风,努力在求深、求实、求细、求准、求效上下功夫”。

Deliver profitable growth on one connected platform. Together, humans and agents can integrate planning and execution on the world's #1 AI CRM for consumer goods.

Leading brands leverage Salesforce Consumer Goods Cloud to deliver profitable growth.

Accelerate growth and drive productivity.

Move deals forward faster by guiding sellers through the sales process. Get deal specific insights and easily unify opportunity and account data for a single customer profile — whether in CRM or on the go.

A lead drop down shows an opportunity's stats, progress bar, expected revenue, next steps, and an option to mark complete.

Automatically capture emails, events, and other types of engagement activities directly in CRM. Manage activity data associated to the relevant leads, contacts, accounts, and opportunities in one spot, creating a single source of truth. Get visibility into selling activities at scale with out-of-the-box reporting to make it easy to focus on what matters most.

An email asking to set a time for a meeting with options another window shows info related to the sender.

Use data to drive action with out-of-the-box reporting tools. Visualize metrics with dashboards and personalize reports so every sales representative has the information needed to sell faster.

A sales manager dashboard shows closed business, activities, leaderboard, top opportunities, pipeline, and forecast charts.
A lead drop down shows an opportunity's stats, progress bar, expected revenue, next steps, and an option to mark complete.
An email asking to set a time for a meeting with options another window shows info related to the sender.
A sales manager dashboard shows closed business, activities, leaderboard, top opportunities, pipeline, and forecast charts.

Optimize account planning

Conduct volume, cost, baseline management, and target planning from one unified customer business plan.

A dashboard for Joint Business Tracker.

External data source integration enables planning at the region, customer, or SKU level by letting teams review real-time performance vs. actuals.

Aggregation of data across KPIs.

Review store performance and quotas with platform analytics to prioritize store visits and in-flight embedded reports for live, offline reporting.

An image of a Visit Analysis page with bar graphs of current store footprints and sales volume.
A dashboard for Joint Business Tracker.
Aggregation of data across KPIs.
An image of a Visit Analysis page with bar graphs of current store footprints and sales volume.

Improve trade promotion effectiveness

See a Gantt-like visualization of all the promotions and activities on one screen with filters like category, time range, account, and product.category, time range, account, and product.

Trade planning calendar with at least three rows and a few time periods.

Get clear visibility into trade budgets and checkbooks, including live rate and dynamic funding.

A budget summary within the fund and a pop-out to show total budget left to spend.

Determine the best promotion to run prior execution by testing various tactics to produce an optimal cost/volume ratio.

Main Information, Products, and Volume Planning of Bigfoot Health Snacks Display.
Trade planning calendar with at least three rows and a few time periods.
A budget summary within the fund and a pop-out to show total budget left to spend.
Main Information, Products, and Volume Planning of Bigfoot Health Snacks Display.

Unlock perfect retail execution

Plan each visit and determine which tasks will need to be completed at each store.

Dropdown menus of Visits for today and Activities.

Optimize field execution with real-time insights, configurable activity lists, and task assignments to guide employees in the field.

Tasks completed in-store - confirming distribution on shelf, auditing number of facings, and pricing

Give mobile employees the power to access retail execution capabilities and operational insights on the Offline Consumer Goods iOS and Android apps.

An image of a store cockpit page on an iPad app.
Dropdown menus of Visits for today and Activities.
Tasks completed in-store - confirming distribution on shelf, auditing number of facings, and pricing
An image of a store cockpit page on an iPad app.

Grow customer satisfaction and revenue

Automatically route any object that can be put into a Salesforce queue directly to reps to ensure critical assignments are taken care of quickly.

Current case details as a pop out and key metrics of the cases assigned to the agent.

Surface key data, insights, alerts, and actions in a prebuilt timeline view of visits and orders designed for the Consumer Goods Service agent.

A portal with sections for customer cards, case activity timeline, and an action launcher.

Build a cart with advanced features taking into account product promotions, manual discounts, unit of measure specification, and more.

A list of advanced order objects and a small pop-out for new orders.
Current case details as a pop out and key metrics of the cases assigned to the agent.
A portal with sections for customer cards, case activity timeline, and an action launcher.
A list of advanced order objects and a small pop-out for new orders.

Consumer Goods Cloud Pricing

Find the right Consumer Goods Cloud products to meet your business needs.

Customer Planning and Forecasting

Out-of-the-box account planning and forecasting solution to develop a single source of truth.
Contact sales
  • Customer Business Planning
  • Data Visibility and Aggregation
  • Real-time Reporting

Trade Promotion Management - Enterprise

Out-of-the-box account planning and forecasting solutions to develop a single source of truth.
Contact sales
  • Promotion Planning
  • Claims and Funds Management
  • Real-time Reporting

Retail Execution - Merchandiser - Enterprise

Out-of-the-box solution to optimize field rep execution.
$ 100
USD/User/Month
(Billed annually)
  • Consumer Goods Data Model
  • Visit Planning
  • Visit Execution

Consumer Goods Cloud for Sales - Enterprise

Out-of-the-box sales capabilities to grow accounts and productivity.
$ 275
USD/User/Month
(Billed annually)
  • Lead, Account, Contact & Opportunity Management
  • Einstein Activity Capture
  • Consumer Goods Cloud Data Model

Consumer Goods Cloud for Service - Enterprise

Out-of-the-box service capabilities to grow customer satisfaction and revenue.
$ 275
USD/User/Month
(Billed annually)
  • Service Console
  • Telesales
  • Consumer Goods Cloud Data Model
Salesforce mascot Astro and the Consumer Goods icon

POI recognizes Consumer Goods Cloud as an award winning solution 5 years in a row.

Get the most out of Consumer Goods Cloudwith thousands of partner apps and experts.

Achieve your AI and data goals with Salesforce CTOs.

Trusted advisors with unmatched Salesforce experience and expertise, by your side.

Learn new skills with free, guided learning on Trailhead.

Consumer Goods Cloud FAQ

Consumer Goods Cloud is our industry-built AI solution that allows consumer goods companies to bring B2B & B2C planning and execution together with the world's #1 AI CRM for consumer goods to enable companies to deliver profitable growth by transforming how brands collaborate with channel partners.

Companies seeking consumer goods technology to streamline sales planning and optimize execution use Consumer Goods Cloud. From key account managers to sales operations, field teams, and service teams, everyone is better equipped to grow revenue and customer satisfaction.

Like the Salesforce mobile app, Consumer Goods Cloud runs on iOS and Android.

No you do not need any other products to run it. Consumer Goods Cloud includes the best of Sales Cloud and/or Service Cloud, but it’s packed with industry-specific extra consumer goods technology like an extended data model and specialized mobile app.

Consumer Goods Cloud is comprised of 5 unique solutions: Customer Planning and Forecasting, Trade Promotion Management, Retail Execution, Consumer Goods Cloud for Sales, and Consumer Goods Cloud for Service. Select the right solution/solution combination based on your business needs.

You can access your free trial of this powerful consumer goods technology by clicking on the link below to access a 30 day free trial of Consumer Goods Cloud for Sales, Consumer Goods Cloud Retail Execution, or Consumer Goods Cloud for Service to see how you can grow your business.

You can find a detailed list of our pricing on our pricing page.

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